Dream11 After the Online Gaming Act: Sponsorships, Refunds & the Road Ahead

Timeline & what changed

• Aug 20–21, 2025: Bill passed by Lok Sabha and Rajya Sabha; Aug 22: Presidential assent (now the Online Gaming Act, 2025). PRS Legislative ResearchThe Times of India
• Industry pivots: Reporting indicates Dream11’s real-money operations shut/pivoted; CEO says the company is preparing for “Dream11 3.0” and will not challenge the ban. mint
• Sponsorship ripple: Dream11 has reportedly informed BCCI it cannot continue as lead sponsor due to revenue hit post-ban. ESPN.com

What users should know (balances, withdrawals, refunds)

1. Check your wallet: If balances or pending winnings exist, look for official advisories inside the app/email; take screenshots of balances and transaction IDs.
2. Try in-app withdrawal: If enabled, initiate withdrawal; if disabled, raise a support ticket requesting refund of unutilized wallet funds.
3. If stuck:

• Use chargeback via your bank/issuer for recent failed reversals.
• File a complaint on the platform’s helpdesk & keep reference numbers.
• Escalate to RBI/Banking Ombudsman (for payment disputes) and consumer helplines as applicable. (Exact refund windows will depend on the platform’s announced policy under the new law.)

Why this matters: Major outlets are reporting severe revenue impact and sponsorship exits in fantasy sports after the law, so proactive user steps are wise. ESPN.comThe Times of India

Sponsorships, creators & teams: compliance checklist

• Pause money-game promo codes, logos on jerseys, and paid creator promotions tied to stakes.
• Update ad briefs and disclaimers; avoid any inducements to stake money.
• Re-negotiate deals to focus on non-monetized gaming/esports initiatives.

FAQs

Q1. Will Dream11 shut down completely?

No indication of a complete shutdown—coverage points to a pivot (e.g., “Dream11 3.0”). Money-stake products are the ones affected. mint

Q2. What happens to my bonuses/coupons?

These are likely impacted with money-stake restrictions. Watch for platform-specific advisories and attempt withdrawals/refunds if permitted.

Q3. Are fantasy contests with no money stakes allowed?

Non-monetized formats may be viable; final position depends on notified rules and Authority guidance. PRS Legislative Research